Frequently Asked Questions

What are the payment terms?

For the Premium package, full payment is made at the time of placing the order. We do offer payment plans of up to 12 months, but that incurs a £500 administration fee added to the prices shown above.

For the Elite package, the payment is made as follows

£1995 - At placement of order

£1995 - Upon submission of nomination

£2495 - Payable if nomination is successful

Why are the prices shown excluding VAT?

The majority of our clients pay for the nomination through a VAT registered entity, so we choose to show pricing without VAT.

How does the Money Back Guarantee work?

In brief terms, if the first nomination is unfortunately unsuccessful, we will re-create a second nomination using different materials and supporters without any additional cost. And if that nomination isn’t successful, we will refund your entire fee. There are some further details about eligibility – you can find them here.

Do these prices apply to every situation?

The prices shown apply to 95% of situations. We do reserve the right to refuse an order based on circumstances in rare circumstances or to discuss and agree on a different price with a client based on the situation. Examples of such situations would be (not exhaustive) – overseas clients, clients seeking additional honours, clients submitting a second or third nomination, or clients who do not have the necessary background to make a nomination likely to be seriously considered.

We also offer discounts to charities (at our discretion) and other individuals whose causes we support. We also undertake pro-bono work.

Do you help supporters to write letters?

When supporters agree to write a letter of support, we provide them some guidelines explaining how to write the most compelling letter possible. We find that the most effective letters are those written personally by the supporters. We do provide a service (depending on the service you choose) to write letters on behalf of supporters who request a template, should that be required.

What is your percentage success rate?

For many reasons, we don’t believe that is a fair and honest way to discuss performance. You can read those reasons here.

But the main reason is – this isn’t a lottery. To claim that we, or anybody, can transform a low-likelihood nominee into a near-certainty is misleading. We will give you an honest assessment of your chances (contact us here) and we never take clients that don’t have a realistic chance of success.

What happens after I place an order?

You will receive an immediate confirmation automatically from our system, and then within 24-48 hours, we will be in touch with you to complete an online “kick-off” questionnaire to gather all the necessary background information about the nominee.

Once we have received that, we will start on our full process which is outlined here.

Have more questions?